1. Data controller
The data controller for personal data collected through this website is:
COVAThessaloniki, Greece
Email: dev@cova.gr
Phone: +30 697 770 1818
This policy applies to the website cova.gr and any subdomains operated by COVA.
2. Data we collect
Direct contact (email / phone)
When you contact us by email or phone, we receive only the information you choose to share — typically your name, email address, and the details of your enquiry. This data is used solely to respond to you and is not shared with any third parties beyond the email provider we use.
Analytics (only with your consent)
If you accept analytics cookies, we use Google Analytics 4 to collect anonymous usage data including:
- Pages visited and navigation paths
- Time spent on pages
- Approximate geographic location (country/city, not precise)
- Device type, browser, and operating system
- Traffic source (how you found us)
IP addresses are anonymised. We do not use analytics data to identify individual visitors. If you decline analytics cookies, no usage data is collected and Google Analytics is not loaded.
No tracking without consent
This website does not use advertising cookies, social media tracking pixels, remarketing tags, or any third-party tracking beyond Google Analytics. We do not sell, rent, or share personal data with third parties for marketing purposes.
3. Legal basis for processing
| Processing activity | Legal basis (GDPR Art. 6) |
|---|---|
| Responding to contact enquiries | Legitimate interest (Art. 6(1)(f)) — responding to a request you initiated |
| Project onboarding and communication | Contract performance (Art. 6(1)(b)) |
| Google Analytics / usage tracking | Consent (Art. 6(1)(a)) — only if you accept analytics cookies |
5. Third parties
Google Analytics 4
When you accept analytics cookies, data is transmitted to Google LLC. Google Analytics 4 is configured with IP anonymisation enabled. Data may be processed in the United States under Google's Data Processing Terms and Standard Contractual Clauses.
For more information on how Google uses data from sites that use Google Analytics, visit Google's Privacy & Terms.
Google Fonts
This website loads the Inter font from Google Fonts. Google Fonts are loaded via a stylesheet link and may log your IP address. This processing is based on legitimate interest for delivering the website. You can learn more at Google Fonts Privacy FAQ.
6. Data retention
- Contact enquiries — retained for as long as necessary to fulfil the request or manage an ongoing client relationship, then deleted or anonymised.
- Analytics data — retained within Google Analytics for 14 months (default), then automatically deleted.
- Cookie preference — stored in your browser until you clear it or change your preference.
7. Your rights under GDPR
As a data subject under EU/Greek law, you have the following rights:
- Right of access — request a copy of the personal data we hold about you.
- Right to rectification — ask us to correct inaccurate or incomplete data.
- Right to erasure ("right to be forgotten") — request deletion of your personal data.
- Right to restrict processing — ask us to limit how we process your data.
- Right to data portability — receive your data in a structured, machine-readable format.
- Right to object — object to processing based on legitimate interest.
- Right to withdraw consent — if processing is based on consent (e.g. analytics cookies), you can withdraw it at any time by updating your cookie preferences below.
To exercise any of these rights, contact us at dev@cova.gr. We will respond within 30 days.
8. Contact & complaints
For any privacy-related questions or to exercise your rights:
COVAEmail: dev@cova.gr
Phone: +30 697 770 1818